Frequently Asked Questions
Clear, honest, and comprehensive details about your orders, shipping operations, and organic products.
Placing an order with Mini Magic BD is designed to be smooth and magical:
- Browse our collections and select your preferred items, sizes, and colors.
- Click "Add to Cart". You can view your running cart anytime via the bag icon at the top right.
- Click "Proceed to Checkout", fill in your exact delivery address, select your preferred local payment method, and confirm your purchase.
💡 Pro Tip: Create a Mini Magic BD account before checking out to save your shipping addresses and easily track orders in real-time.
Because our automated fulfillment lines at our Gazipur hub process shipments rapidly, address changes or item modifications can only be made within 1 hour of placing your order. Please email us instantly at hello@minimagic.com with the subject line "URGENT: Modify Order [Your Order Number]" so our team can hold the package before it loads onto the delivery vehicle.
We use an industry-leading encrypted payment gateway to guarantee your personal data remains completely safe. We accept:
- Mobile Banking: bKash, Nagad, and Rocket wallet transfers.
- Cards: Local and international Credit or Debit cards (Visa, Mastercard, AMEX).
- Cash on Delivery (COD): Available nationwide (requires a valid mobile phone verification code at checkout).
If a connection drop causes a checkout failure but funds were deducted from your mobile wallet or card, do not panic! Our gateway auto-reconciles failed transitions within 2 hours. Drop a short screenshot of your payment reference statement to our customer care team, and we will manually verify your invoice.
Still need assistance regarding your fashion items?
Our dedicated team is ready to help resolve your issues.